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Why is my phone listed as incompatible in the Play Store?

Please Note: This issue was resolved as part of the version 1.0.4 update, released on 10th February 2016.

If your device continues to be listed as incompatible you may need to close and re-open the Play Store app.

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We have become aware that for some people Superhero Workout is listed as incompatible in the Play Store, despite meeting the system requirements. This is due to a problem with how we have filtered out lower-end devices which has resulted in some compatible devices being incorrectly labelled.

You may be affected by this issue if you have any of the following devices:

  • Nexus 7
  • Nexus 7 (2012)
  • Nexus 6
  • Samsung Galaxy Note 4
  • LG G3
  • Motorola Droid Turbo

We are working on resolving this issue as quickly as possible, so please rest assured that you will be to purchase and download Superhero Workout once we have released an update to the app.

If you are experiencing this issue with a device not listed above please contact us at support@sixtostart.com to let us know so we can include it in our testing.

 

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